Had me turn off my phones so that I could get a family plan then told me that the only way I could get the promotional plan was to purchase a brand new phone which I spent $150 to purchase the new phone then I could add the phones which I had turned off because they told me to deactivate them to add them because they were going to have to be assigned a new number well when I purchased my new phone I thought that was what I had to pay then one told me that I had to pay $50 each phone in order to activate the other two phones which I found out later did not have to be deactivated but the rep. Told me to do that so that I would have to pay the reactivation fees which another rep. Told me was not her problem so about 4 hours after I purchase the phones they cut off all of my phones including the new phone telling me that I would have to pay up in order to get my phones turned back on but as I was talking to yet another rep. That got offended because I didn't want to pay all of that money because I felt they swindled me not to mention lied there @#$ off in order to get more money out of me I fork up another $100 so they would stop holding my phone service for ransom I asked him if there was any more hidden fees and money that I would have to pay he said no.
Also when the rep got mad because I asked to talk to a manager she got offended and hung up on me, also it was funny that when my phones were turned back on I kept getting this call from a strange number when I haven't even told any one the number I am thinking that one of the last reps has a personal vendetta and I think she gave my number out and I winded up paying $5 more dollars to have my number changed be cause the next rep." which I think the count of how many reps. I talk to was around 8 or 9" told me there was nothing she could do for me but to change the number and charge me for it even though they either gave me a crappy number or one of the reps who got offended gave my number out on purpose. Which I don't want to be wrestling or fighting with there reps very messy situation which I don't want anything to do with metro pcs ever again that company and the reps are con artists and criminals if that rep gave out my number.
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