I guess I have always been used to companies standing by their products. Well, with Best Buy read the fine print. Bring your product back on the 31st day and you will not get a refund, exchange or anything else. It's within 30 days or else. The product I brought back had never been opened, was not damaged and would have been able to go back onto the shelf.
I guess this is their way of ensuring they stay around for a while.instead of customer service - their people are told they are to deny and/all returns past that 30 days.
Be careful out there - if you might need to return - go early! I will never purchase anything on-line or in their stores again. This is the 2nd time this has happened and they have lost a good customer!
0 comments