I guess I have always been used to companies standing by their products. Well, with Best Buy read the fine print. Bring your product back on the 31st day and you will not get a refund, exchange or anything else. It's within 30 days or else. The product I brought back had never been opened, was not ...
You can forget about customer service from Best Buy. We bought an LCD 46" Samsung and it failed within the first year. They have 3rd party service centers which apparently gives them the opportunity to not do anything. I have had my television broken for 4 weeks, (second time) and they say ...
We ordered a TV online because you did not have it in your stores. We then had to wait four days for it to be delivered on a Tuesday. The day of delivery we get a call saying that we would have to wait two more days for it to be delivered. On the second delivery day the men open the box and the TV ...
This is a copy of the complaint I sent to the company: I have a major problem. My problem is that the Best Buy Corporation has stolen $53.29 from me. The following is the last E-Mail I received on-line: I am Dianne with Best Buy Customer Care. Thank you for contacting Best Buy about ...
Best Buy refused to exchange a game I returned unopened about 2 weeks ago. They stated it was open and it was not. I was exchanging the game for another one within 24 hours and mine was unopened. It was a gift for a friend and he had the one I bought already. I went round and round with a young ...