I am an educated woman, not some idiot that blindly orders products online. However, despite my best efforts, I ordered a trial product that had a CATCH in fine print that I did not see. I also ordered a $4.95 trial offer of wrinkle cream, just as Ms. Brock did. Never once did I see any fine print remarks about additional charges beyond the $4.95 I was authorizing. Unfortunately, that catch cost me an additional $99.95 before I could get it stopped. It seems obvious to me that if the additional charges were intended be known upfront to a customer, that they wouldn't have to search for them in the fine print. A company that wants to do business the right way, would make those statements about future charges part of the bold print and headlines about the offer. This is a really sad way to do business and it really doesn't matter whether or not the product was any good, because their business practices are deceiving. Their customer service people are condescending. And I would never recommend that anyone do business with them.
This product was promoted by Dr. Oz along with another product by EVSkincare also for $4.95. That company worked the same type of scam, with a $89.92 charge two weeks after the initial purchase. Again, I was told to "read the fine print". Again, I suggest that legitimate companies don't rely on call center people to field their complaints for bad service, by doing business legitimately in the first place.
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