Usacomplaints.com » Electronics and household app. » Complaint / Review: Gamestop - Return Policy. #573864

Complaint / Review
Gamestop
Return Policy

My wife bought a new nintendo ds lite from gamestop for $129.99 for herself on her birthday. She thought she was getting the new nintendo ds lite (i). Big difference right? But one has wifi. She tried to return it the next day with reciept for cash back or exchange to get the correct one. A young disrespectful manger informed us that alll we could do is sell it used for $40 trade in value we were outraged the manager did tell us the return policy is on the back of the reciept which you obviously get after you purchase a item and small cardboard standup on th counter (the manager had to move other standups that were blocking it). The box was open because my wife checks to make sure that whatever she bought is in there, stranger things have happened. But the way we were treated and the hard earned money spent on these expensive items justify a fair policy or be made aware of gamestops shady and mostly unordinary return policy on large electronic purchases (post a big sign like most reputable franchises.in the end gamestop gave her $32 for it and we paid about $100 to never shop there again and I would advise you too! Walmart, Bestbuy, Kmart anywhere but gamestop. GAMESTOP YORK PA GALLERIA MALL AND EAST MARKET ST from MR and MS TIRADO [email protected]


Offender: Gamestop

Country: USA

Category: Electronics and household app.

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