The geek squad of Best Buy in Olympia, WA and Hewlett Packard diagnostic center screwed me. I have a h/p lap top bought from bestbuy. The screen went blank 4 days past warranty so I took it to Best Buy geek squad. They said these screens go out a lot. For $112 (including shipping) they could send it to HP to find out what went wrong. HP said the hard drive is shot, and for $450 we can put in a new one. I said no send it back to bestbuy for me to pick up. When I picked up HP said I now owned another $75. I paid took my no good laptop home put my battery pack back in and fooled around with it and it now works. (I know nothing about computers but how does a dummy like me get a blown hard drive working that Hewlett Packard said was blown. I was ripped off by HP and the geek squad is a fake (they should have been able to fix locally.
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