Usacomplaints.com » Electronics and household app. » Complaint / Review: LetsTalk.com - On hold all the time. #513793

Complaint / Review
LetsTalk.com
On hold all the time

On June 29th I bought mobile phone for my daughter. It had been obtained on July 6th. The telephone wasn't operating properly and so I named Letstalk.com to get a substitute. I delivered the 'issue' phone-in FedEx the following day, it had been obtained within their factory the following day. They've had the telephone to get a week, and that I received no notice from their store that's was obtained, or along the way to be prepared, nothing. I've named the organization and also the providers are usually excessively good, if you should be fortunate enough for anyone to answer the telephone. The very first time I attempted to make contact with them I had been on 'maintain' for over one hour. Recently it had been more than 3 hours and that I they never did reply. I'm still waiting on my alternative telephone, which it so happens I obtained a contact from LetsTalk today stating that my cash have been returned to my lender (which does appear, by yet), and today, before they'll deliver my alternative phone they're attempting to re charge my charge card for that fresh amount... Which at this time I'll not let them have till I understand they've returned the very first amount! It has been fourteen days today with no telephone. Today I requested to talk to a supervisor, that they explained was 'Erica'... The owner set me on 'maintain' for 11 units while she was said to be providing me her supervisor. Alternatively, the owner replies the telephone again and claims "I Will move at this point you". And yes, she did move me, but simply to 'Ericais' voice-mail which informed me to 'abandon a note and he or she'd call-back'. Well I actually donot be prepared to notice from her, since I've quit 'communications' using the organization many times with no you have named me back nonetheless

Had I purchased from AT&T, (that we is going to do to any extent further) it'd have now been changed within 24 hours. This really is therefore irritating! The waiting-time for that telephone itself is not why is me furious. It is the undeniable fact that what is they cell you their item, they clean you down. May be the cheaper cost worth this? I actually donot believe so! And what option do I've but to 'delay' in order for them to response?


Offender: LetsTalk.com

Country: USA
Site:

Category: Electronics and household app.

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