I filed a claim with Choice Home Warranty on 6-8-09 for my oven. They sent a technician out that could not repair the oven and said part were no longer available. Choice contacted me about 2 weeks later with a very low offer to settle the claim rather than replacing the oven as the warranty states. They tried to tell me it could be fixed even though their technician said it can't. They told me I could wait 2-3 months for them to aquire the parts to fix it or accept their low offer. However, they could not give me the name of a company from which they intended to acquire the parts. I told them to send me the money, but to date on 8-10-09, I still have nothing from them. Another call to their customer service today resulted in them giving me a check number that they say was mailed 7-27-09, but they would check on it and see if it might have to be re-issued. They never sent one out, I know it and they know it. Never deal with these people. They negate their own warranty promises at some place in their agreement. They should be shut down.
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