I purchased a microwave advertised with a $20 rebates - filed online, mailed receipts, etc CERTIFIED. Told later that Sears is delivered mail as bulk but refuses to sign for certified mail.
After six months of emails and promised, I received a curt letter that there was never any rebate on this item. Anyone who has ever filed online rebate with Sears knows that they only put up forms for things that have rebates!
Also bought washer & dryer, which, again, after months of emailing I only received another letter that items didn't "qualify" for rebate. After multiple conversations and promises that because I waited Thanksgiving 'til March for delivery, I would get rebate, suddenly nobody can do anything. I was in touch with these people biweekly all that time!
I have $200 worth of Sears gift certificates still languishing in my wallet which I'd planned to use towards a $700 dishwasher, but no chance. My grandkids are getting school clothes - which don't require rebates.
Can't believe Sears is still in business, actually. Overpriced and liars
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