Usacomplaints.com » Electronics and household app. » Complaint / Review: First American Home Buyers Protection - Central a/c not working. #485783

Complaint / Review
First American Home Buyers Protection
Central a/c not working

On 7/10/09,11 times after my house guarantee agreement started our downstairs main a/d wasn't chilling. I named First American at 7am. I acquired a phone in the organization which was being released to repair the system. They mightnot be there for 3 times. I named First Am. Back and reported concerning the moment delay. I had been informed they might search for another organization that may emerge faster. I never heard back from their store on that topic. On 7/13/09 Elite A/D arrived. He shifted the panel that people had had blocking puppy entry to the device for that previous 12 years. The underside condenser coils were corroded and he attributed that on our dogs urinating about the circles. He explained the system would need to be changed and he quit. I contact First Am. Later that same-day and described that people did not possess a male puppy and even when we did the panel refused the pets use of the system itself and the corroded circles were straight behind the panel and that it'd to become climate, leaves, p, ant and/or animal exercise. I had been informed that I'd to obtain my very own minute viewpoint that will avoid what Elite A/D had determined about why the system wasn't chilling. I named another a/d organization plus they sent a specialist on 7/14/09. He explained the corroded circles wouldn't result the systemis chilling capability. He got the system aside and changed the compressor run capacitor. He began right up and was cooling the house. He likewise figured the systemis fan engine must be changed since it was taking large amplifiers. I paid him $188. For his services. He explained to close the system along until my guarantee organization changed the fan engine since when the fan engine failed as the device was operating it'd freeze-up the system compressor. I did so when I was informed and sent his statement and his clarification to First American after calling them-and informing them the corroded circles had nothing related to why the system wasn't chilling. I named them on 7/16/09 after reading nothing more from their website. They decided to send another specialist to repair the fan engine. He came that morning and decided the device required a fan engine to be able to run and cool the house. He informed First American the unit might last another 1-2 years having a new fan engine which the circles had nothing related to the systemis chilling capability. First American refused the state on the basis of the corroded circles, that they stated was a pre existing situation. I contended together the circles had nothing related to the systemis chilling capability. They did not care. The corroded circles are there once the agreement was bought plus they declined to displace the fan engine on the basis of the corroded circles situation. I ended my agreement together INSTANTLY the next day and am also seeking my unique $49.95 delivered because of them-not praising our guarantee agreement by changing my a/d fan engine.


Offender: First American Home Buyers Protection

Country: USA   State: California   City: Van Nuys
Site:

Category: Electronics and household app.

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