Usacomplaints.com » Electronics and household app. » Complaint / Review: First American Home Buyers Protection Corp - Poor service. #224431

Complaint / Review
First American Home Buyers Protection Corp
Poor service

May 18 my fridge went. I named First American Homebuyers Corp on May 19 at 7:00 am. They stated they'd have somebody contact me and arrange for the money ahead out. He managed hey arrived at my house May-23. He advised me the compressor was burned up and he explained it ought to be changed.in the place of changing it, they needed another opinion. After calling them many times, they stated they'd have another person contact and emerge (they stated the very first organization didn't understand how to focus on a Whirlpool fridge). (not the case) I waited until May 25, and named again to tell them no body had called me. Therefore, they stated because it was Memorial Day week end they mightnot get one to emerge. I'd to attend until May 31 to obtain another organization to provide the 2nd opinion. They explained the same, the compressor was burned up. The fix guy explained they'd contact First American instantly and also have them to contact me to possess it possibly changed or fixed. Well, no body named. I named them on July 1st and was informed they'd not obtained a study in the last technician that had emerge. I instantly named those individuals & was informed they'd previously posted it. I called back (each phone I designed to them, I had been on-hold to get a minute. Of fifteen minutes every time) plus they instantly discovered the statement. Then she'd need to keep in touch with another person to determine the things they desired to do. After waiting all day long without any return phone, I called again. She stated they'd substitute it as well as for me to appear on the web to get a particular design range they desired to change it with. I couldn't think it is. I called again... She stated she was taking a look at it on her pc and offered me another product range to consider. Nevertheless I really could not think it is. And so I visited Sears (I had been informed to locate it at: www.sears.com) and offered the design range towards the salesman there and he appeared and may not think it is. And so I named again from Sears and he or she swore she was considering it. Arrive at discover, she couldnot view it since it was stopped weeks before and couldnot possibly be there. She subsequently explained she was off the next two times so when she returned in on June 5, she'd keep in touch with her supervisor and he'd need to recommend her in regards to what she was to suggest next. Nowadays is June 2 and that I still don't possess a fridge. I'm certain I actually donot have to let you know of the trouble of lacking a fridge. I'm so angry...



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