I had a 2 line account with Verizon, 4800 minutes for $88 a month. I used my phone about 1500/1700 minutes a month. My wife used her phone about 20 minutes a month.
After about 2-3 months, I started getting bills for $127 $138? The they went up...$236...$327... Blah, blah, blah. Every month I would call and "think" I got it straightened out and the next month, another monster bill.
Dude, I have 4800 minutes and we use less than 2000 minutes, how are these bills happening? After about 6 more months, I sued them in small claims court. Actually, we danced 5 times and I taught them how to cha-cha.
In court, I explained to the judge about my plan. Number of minutes used, monster bills, calling and getting it corrected and every month it was the same so to resolve this issue, I decided to drag Verizion to small claims court and let you decide.
Then I turned to the Verizion people in court and said "CAN YOU HEAR ME NOW?" The judge laughed...$138?
Anyway, I won hands down and got out of the contract. But Verizion will over bill you and millions of others EVERY month. Sprint is no better and I will file a complaint on them too.
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