Usacomplaints.com » Electronics and household app. » Complaint / Review: JustAnswer.com - Charged $15 for TV question and never received an answer. #454146

Complaint / Review
JustAnswer.com
Charged $15 for TV question and never received an answer

I understood that this website had experts standing by to answer questions about my TV. All I had to do was give my bank card number and agree to pay a small fee if I was satisfied with my answer.

They took my money from my bank. Then someone named Edward asked me for the model number and how old the TV was, and he came back saying he could not find any information on my TV. He said my question would go to other experts.

Since then I have heard from no one, and my money is still gone from my bank account.

Bottom line, they took $15.00 from my bank but gave me no answers to the problem with my TV.



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