Complaint / Review
JustAnswer.com
Experts Gave Worthless Advice, Then Asked for Payment by Email

A warning to all: I have used JustAnswer.com on several occasions, hoping each time that they had something better to offer than the last. This was not to be. Their so-called experts drip out worthless little pieces of advice, and then either JustAnswer or the expert solicits your email for payment. The information they want paid for is usually mediocre or worthless, yet they all act as if payment should be issued regardless.

I do think that eventually the US Attorney General's Office should take the time to look into this company, because they are clearly fleecing the consumer.

I have also found that far too often, when you post your question, you can specifically state that you only want an expert with specific credentials in the area of the question. Even so, you will all too often find that some layperson who thinks they know, but lacks the credentials, will reply with a few words containing their personal thoughts rather than factual answers. For that, you suddenly receive emails from JustAnswer stating that you should pay your expert.

I am not saying they may not have true experts, but they do have an abundance of wannabes there to nickel-and-dime you to death, not to mention the aggravation created by their poor attempts to get your money. All this said, steer clear of JustAnswer.com unless you like wasting your money on the useless and many times worthless personal opinions of others.