Usacomplaints.com » Electronics and household app. » Complaint / Review: Doctorled.com - Dr LED - Doctorled.com Dr LED RIP OFF Defective lights, expensive, denied warranty coverage. #452336

Complaint / Review
Doctorled.com - Dr LED
Doctorled.com Dr LED RIP OFF Defective lights, expensive, denied warranty coverage

I bought 6 MR16 lights through a retailer from this company to be used in track lighting. Dr LED promotes it's lights as lasting 50,000 hours. All six of them failed within 6 months. Their failure was gradual.

I spent over $130 on these lights, so I wrote Dr LED intending to return them in warranty. They refused, telling me I had purchased them longer than a year before. I showed them the invoice, which was clearly 8 months before, and then they told me I needed to pay $5 per light, plus shipping. I complained the lights were defective, and they told me I should have bought Cree lights, some newer technology.

This company knowingly sold me defective lights and was abusive to me when I complained about it. My advice would be to avoid this company. Their lights were crap, and their warranty was worse, but their attitude to me, a customer, was even worse than that.

Www.doctorled.com sells garbage.


Offender: Doctorled.com - Dr LED

Country: USA   State: Washington   City: Seattle
Address: 12345 Lake City Way, Suite 181
Phone: 2063883701

Category: Electronics and household app.

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