I bought a SAMSUNG 52-inch tv from Bestbuy plus they offered me a four-year agreement with Geek Squad. 3 months have I bought the TV the movie died. I approached Bestbuy plus they sent among their technicians from Geek Squad. The very first words from the "technology" was used to donot understand Samsung created TVs this large. He introduced with him a laptop along with a pen. He questioned me exactly what the issue was I told him and he explained he had a need to purchase a brand new monitor cell. He desired to understand basically needed the component delivered to my home or even to his office. We selected our home. He explained we'd have it in three times or less and also to contact whenever we obtained it. 1 week later I contact the 888 quantity for Bestbuy plus they explained the component might get to their workplace today. The following day I named again and that I was informed the component was obtained along with a technology could be out to my home the center of the following month to repair it. I reported and she subsequently mentioned that somebody could be out tommorow day to repair the TV. I obtained a phone one hour later and also the Geek Team mentioned they might not need anybody out for another week. I advised the individual that I had been informed they'd be out tomorrow morning plus they returned and we-don't possess the component and it is not likely to appear until Friday. I named the boss of Geek Team and he'd simply keep saying herself they could be out next Thursday - no real matter what you requested him he returned using the same leak. I requested to talk to his boss and he mentioned he was at the very top and was so far as I really could proceed. I've approached SAMSUNG plus they are prepared to emerge to repair my tv, however the cash I invested for "Geek Squad" was a waste. Bestbuy thinks they are able to handle their clients in this way since Signal City has secured their gates, but there is others accessible with this kind of support they'll be joining Circuit City within the alltoo forseeable future.
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