Usacomplaints.com » Electronics and household app. » Complaint / Review: Compaq / Hewett Packerd - Crappy repair and botched tech support. #442315

Complaint / Review
Compaq / Hewett Packerd
Crappy repair and botched tech support

Notebook a few months previous display goes empty. Contact tech-support get somebody that hardly speeks english. After 1-hour of detailing the lcd or inverter is poor (works together with outside check) He makes me repeatly do silly things. Therefore lastly it gets into for support. I get my notebook back 14 days later they reseat the memory. Display still dead. Contact tech-support described problem went thru same troubleshooting got supply up and requested to talk to supervisor. Got increased and persuaded me to deliver into company again. Set for support get a contact declaring it'll consider 14 days been already waiting per week. Contact esclation point talked having a man title Tony informs me he cant do something for me personally because of paul being my first escalation man and he'd get him to contact me back. Following day no-call. Subsequent evening notebook return to me however no-call from Paul. Exposed container and notebook appears as though a of 5 graders received a screwdriver to it. And so I kicked it-up for Sh# and smiles wow it works. And so I contact escalation back and Toni has gone out on breivement because of death in household well im sick and tired of it and state advance it to his supervisor ive had it with this particular. So betty access it and informs me she cant do something because of tony having records. Would need to get Tony to contact me when he gets back in.informed her thats not adequate enough she must make a move with it. States she'd browse the records and contact me back however no-call back the next evening. Called they quit information on her.organization is only backwood wann be computer technicians, Fix division is just a couple of fifth graders, And escalation division is just a couple of Chimps that idiot your string using the icant handle it scam. Should you feel like voicing your viewpoint with this please feel liberated to call 1-877-917-4380 Use expansion 08 and have for Betty. She's supposdly the escalation depts chef... Etc 4/02/09 attempted to contact her again and you know what eliminated for that evening. Requested to talk to her managaer and you know what he doesnt can get on the telephone or consider emails or something. Usually are not would you change TOWARDS THE web-fed up with this specific organization and also the run-around. Our situation quantity is 7500882215 my current email address is [email protected] can there be any legal option???


Offender: Compaq / Hewett Packerd

Country: USA
Site:

Category: Electronics and household app.

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