Usacomplaints.com » Electronics and household app. » Defenders Security DBA Direct Dish, Defender Direct DEFENDER DIRECT LIES TO CUSTOMERS PURCHASING DISH NETWORK Indianapolis CINCINNATI

Complaint / Review
Defenders Security DBA Directdish, Defender Direct
Defenders Security DBA Direct Dish, Defender Direct DEFENDER DIRECT LIES TO CUSTOMERS PURCHASING DISH NETWORK Indianapolis CINCINNATI

I received a flyer in the mail with an offer from Dish network. As a consumer currently in the market to switch television providers, I compared them to another company's flyer I received the day before. After reading the offers, I decided Dish Network has a better deal, I called the number 1-800-374-0678, and spoke to a very energetic sales rep. They told me my bill for all the services included was 49.95 per month plus taxes.

I realized this has to be a great deal because the other offers wanted mroe money per additional receiver, and room, and access charges. I asked her about the additional fees that I would get from Dish network, and I was told, NONE, 49.95 plus taxes would be my final bill.

After contacting Dish network only 2 days later. When I realized I was NOT GETTING the 4 room installation I was promised (they only have me 3) I decided to inquire about my bill. They said it was $62.98 per month.

Apparently There were 3 additional Fees, the same ones I asked about I was told would not be on the bill, it was ALL INCLUDED IN THE PACKAGE. DVR Fees, Extra Room Fees, and an access fee!

I was told 4 ROOMS and HD programming for 49.95 a month.
What I actually got was 2 ROOMs, SD Addtional Room fee, Program Access Fee, Equipment Protection Fees DVR taxes.

DEFENDER SECURITY LIED TO ME! I was able to get everything straightened out by contacting Dish Network, they waived a bunch of fees for me and gave me some free programming for a few months for my inconvenience.
Date:


0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Войти через FacebookВойти через Google+