Usacomplaints.com » Electronics and household app. » Complaint / Review: HHGregg - Purchase of appliance. #396230

Complaint / Review
HHGregg
Purchase of appliance

About the 29th of December we bought a Variety from hhgregg. I had been informed it'd be shipped the next Friday. I went home and outlined my previous range on craigslist and offered it 24 hours later. I subsequently named hhgregg simply because they bragg about having a shipping support and so I thought perhaps I really could obtain the variety shipped befor the next Friday. I had been informed Best Of Luck that variety was on back-order and wouldn't actually maintain inventory until January 8th. I subsequently requested to talk to the store-manager. I had been informed he was unavailable but I did so talk to an extremely good guy called Rob who agreed to keep in touch with the store-manager and also have him return to me. No body named me back, after three hours and so I called them back. I had been aimed to some lady who paid attention to my tale after which explained she'd have my salesman contact me back. I waited about one hour and called again. I again requested to get a supervisor but was informed my salesman might handel the issue, I mentioned excellent but exactly why is he not calling me back. I had been informed he was active with clients. I described I had been a person and desired to be assisted likewise. I had been guaranteed he'd call-back. Thirty minutes later I named again and was really capable to talk to the salesman who served me. He explained no body informed him something concerning the issue I had been having. This really is after I talked to four individuals who were handeling it! I described I'd business arriving the next week and required some type of variety to prepare on. Then he explained he'd keep in touch with the store-manager after which he'd contact me back. My salesman Bob, did contact me in five units and inform me I had been likely to obtain the range on Friday as prepared however it will be the floor-model. I subsequently inquired when they might discount it because it was a floor-model. He sid he'd request the supervisor and obtain back again to me. I named him back after 30 mins and he explained he believed anything was looked after. I mentioned it had been except I had been thinking if his supervisor would do something to enhance the poor scenario, after all of the floor-model wasn't my concept of an excellent purchase. I had been informed no discount could be provided, I'd to consider the ground design or delay fourteen days or even more! I had been advised I'd be sendt an email in the salesman providing me A - 20% discount on my next purchase... Obviously he explained he'd do this immediately which was over one hour before but still no mail. I'm confident my next magor purchase won't be create at hhgregg. I experienced the left-foot didn't understand what the best base was performing and that I experienced the problem required some type of payment to take the ground design must have been provided, reguardless of the very fact it was for sale after I bought it. Easily had recognized it had been not in-stock I'd not need offered my previous variety. I wonder what might have happed on Friday easily hadn't named. Could I've waited patiently for my variety without any variety perception!


Offender: HHGregg

Country: USA

Category: Electronics and household app.

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