Usacomplaints.com » Electronics and household app. » Complaint / Review: Lowes - Lied to me. #426028

Complaint / Review
Lowes
Lied to me

My spouse and that I bought a home and required new devices. We'd attended Lowes and selected a refrigerator, microwave, and range - all corresponding in stainless about the Wednesday prior to the home final, which was on Friday. I requested the salesman easily might purchase the things and abandon them there for collection on Friday, after final. I had been informed that I'd need to consider them with easily taken care of them, but he assured me that after I returned on Friday, I really could purchase them subsequently, and he'd have all three awaiting me. I told him the home I had been purchasing did not have any devices, and, with my fortune, they'd be sold-out after I delivered to choose them up. He mentioned "we've a excess of three in-stock, I guarantee you they'll be below". Friday following the final, I returned to Lowes and discovered they'd the microwave and range, but were sold-out of the corresponding refrigerator. I offered the salesman operating then, the card of another salesman who created me the guarantee, and requested him to check on in back. He delivered and explained they were out, but might contact the store-manager and requested of they'd provide me a discount about the broken floor-model refrigerator. I then endured from the table as he named the supervisor and requested concerning the discount. I really could hear the supervisor inform him to provide a $100 discount about the $1200 refrigerator. The salesman hung-up and recommended the supervisor accepted a $25 discount. As pissed when I was, I needed the refrigerator. Then they packed the refrigerator onto something wagon and scratched the stainless entrance, informing me to purchase polish, and fan it out. I wound up heading down, shouting, before the shop. I am sure my buddy-in law, who had been there to assist get the things, was possibly checking his cash to determine if he'd enough to publish my relationship. The supervisor subsequently found the leading of the shop and questioned me exactly what the issue was. After I told him the entire tale, he did provide me a far more costly refrigerator in the same cost whilst the one I'd selected - it did not complement the stove and range precisely, but was near, and that I was grateful. 12 months later, I had a need to substitute my dryer and scrub device. After examining using the Sears and Menards in my own city, and being not able to discover a power dryer for sale, I returned to Lowes after being spoken involved with it by my dad. I selected a machine and dryer and got them home. After provide them in to the cellar, I came across the dryer wasn't operating and delivered it. I'd selected another manufacturer which was about $30 more, and was informed to visit the support table to get a reimbursement on my bank card for that first dryer after which purchase the 2nd one. I did so, after which packed the brand new dryer into my fatheris collection and began to take out of the parking area after I noticed two Lowes workeris operating after me. Thinking I forgot anything I ceased and got from the vehicle. Then they explained they named law enforcement, which I'dnot taken care of the dryer. I subsequently confirmed them my returned receipt combined with the new bill. I said these were sorry and might contact law enforcement back. Centered on my encounter with Lowes, I quit in the DeKalb Police stop on my way house and ensured. I'd prefer to factor of my Lowe's encounter as misfortune, but I WOn't purchase something there again.


Offender: Lowes

Country: USA

Category: Electronics and household app.

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