3 months ago I ordered a replacement lamp for my projector. I was told I would have it in 2 to 3 weeks, finally after a month it was shipped. When I tried to install the lamp, I found that they had shipped the wrong product. I sent it back to them using UPS, I had UPS email them the tracking number, and after 2 and a half weeks, I did not hear anything. When I emailed them they stated they needed a tracking number. If I cancel the order I have to pay a 17.5% restocking fee, and I don't even know if they have the correct lamp to ship me.
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