Usacomplaints.com » Electronics and household app. » Complaint / Review: Att Wireless - Charged $7.00 download 1 wallpaper, confusing set up. #319740

Complaint / Review
Att Wireless
Charged $7.00 download 1 wallpaper, confusing set up

I bought the att pay as you go wireless phone thinking I was getting 3000 nights and weekends minutes, yea right! I activated online and the option was not available! On the box the options available are Mobile to Mobile minutes, Daily Access, Anytime Minutes, NIGHT AND WEEKEND OPTION. When I went online the only options were Mobile to Mobile Minutes and Daily Access. When I called Att this morning (yesterday was Sunday), the lady said oh, you have to go into your account and pick that plan. I said it wasn't there! She insisted it was, or she said I could have called. Now I have the option to buy another phone card and call them and tell them I want the nights and weekend option! That was a total rip off! I wasted a $19.99 phone card! Oh, and I was charged over $7.00 to dowload 1 wallpaper! The lady said oh, you were charged $5.99 for gprs or grps (don't remember which one she said) I am so dissatisfied with this company! I think it's ridiculous!


Offender: Att Wireless

Country: USA   State: Florida   City: Deland
Phone: 18009019878
Site:

Category: Electronics and household app.

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