DirecTV, plain and simple, has no ethics and does not operate on a human level. They cut customers off on the phone, have customers talk to people who can't be understood, rip new customers' old TV antenna wires out without permission, and when you are trying to cut costs and need to go to basic DirecTV, they charge you 29.95 for local channels that you can get on an antenna (if you had wires to that antenna, of course)!
Now this is how some huge companies work, I understand this, but people like me, the majority I think, feel that they will be treated with decency and with understanding. This of course is not how DirecTV works. So when my 2 year agreement is up, I will cancel my DirecTV and pay the other fees I am sure they'll say I need to pay, and take this as another lesson learned.
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