Usacomplaints.com » Business & Finance » Complaint / Review: Direct TV - Unexplained Charge Attempts on Account and Service Threatened. #821230

Complaint / Review
Direct TV
Unexplained Charge Attempts on Account and Service Threatened

I am a Direct TV customer, Direct TV attempted to charge my account 3 times in December one attempt went threw. I have not paid my bill since December because I wanted some answers as to why and who was charging my account. They told me that they would contact me in 7 to 10 business days in with that did not happen. Today is February 7th I call Direct TV again after I don't now how many times and they told me that one of there customer by the name of & bill was paid and that have credit my account back. That's a joke. Now they are going to turn my cable off because I am afraid to give them my card information again. This is a inconvenience for me because now I have to change my card information and I have to call all the people that I use this card to pay bills with for years. I am going to file a police report to have this person arrested. The only answer that I got from Direct TV was this will not happen again, Now I have to try and find another cable company. I feel like Direct TV owe me a lot more then cutting off my cable. What kind of people do they have working for them because I don't let no one have this information other then the people that I use to pay my bills.


Offender: Direct TV

Country: USA   State: Georgia   City: Decatur

Category: Business & Finance

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