Usacomplaints.com » Electronics and household app. » Complaint / Review: TracFone - Prepaid Services ripoff at Wal Mart. #2692

Complaint / Review
TracFone
Prepaid Services ripoff at Wal Mart

MartI am NE of Dallas, TX and purchased from Wal Mart a $39.95 Nokia Prepaid Phone which is connected by TracPhone. Sounds like a great deal right? Wrong. Even though Nokia is a great liitle cell phone the Prepaid service - TracFone is a rip off.

This particular phone has a chip in it that makes it only connectable through TracFone. From Oct. 16 thru Oct 27 I tried to get my service connected and never did get connected. Every day I called TracFone and every day I was on hold anywhere from 15 mins to an hour. Only then to be told to give them 24 more hours. 24 hours later I would still not have any service. Finally after getting 2 extension numbers to call people back in Miami, FL and Dallas, TX - I am told they do not transfer to extensions. I took the phone back to Wal Mart and they refunded my money.

Went to another location and purchased another Nokia phone and it is great. But TracFone is HORRIBLE!!! They report to be America's #1 Prepaid Cellular Service. For the life of me, I don't know how. They don't even give an address. A websit is all I can find - www.tracfone.com Pam in Texas


Offender: TracFone

Country: USA   State: Nationwide
Phone: 18008677183
Site:

Category: Electronics and household app.

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