In December of I bought a big screen tv from HH Gregg. I spent almost $2000.00 with them, also I bought an extended service contrat from them. I also used their credit card. Then in July our home was broken into. When that happened our tv was stolen along with many other items. Because the system we used to record model and serial numbers was stolen we could not give that info to the police. Therefore we called HH Gregg and told them what had happened and wanted the get the model and serial number from them. The folks there told me they do not record that information, that is our responsibility. Funny I said I did record that info buy it was stolen with the other items. I asked them about the extended service contract if it had the info on it. They told me know. I asked the person on the phone, so you mean all I need is the same model of tv from our neighbor, turn it in to the extended service contract folks and I can get it repaired or replaced. They told me yes you can. This to me was totally unacceptable. They just did not care. So I got on line to get the telephone number for the home office and guess what, it is not there no contact info. To me HH Greg just does not care and I am still paying for a tv I do not have.
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