I bought a ge wash machine about 2 years ago, it is not working properly. I made an appointment for service, it took about 7 day to get a service person to my house. I made the appointment for about 400 pm, because I work a delivery driver and sometimes I do not know when I am going to finish. I was told that 400pm would be fine. On the day of my service call I got home about 300pm, but too my disbelief the technician had been already been there. He left messages on my home and cell phones informing me of his status. I tried to call someone from this no. 8003861215, but when I told her of my problem her name is Ms townsend. She was very unhelpful. I asked to contact the service person, but she refused because he had cancelled the call, How can he do this when I made the appointment for 400pm and he arrived at 230pm. I asked to speak to a supervisor, but was told that there was no one above her. That was not what I wanted to hear, sorry was he word she used, but it sounded scripted she did not try to help in any way. She told me to call a local repair person to accommodate my schedule, again great customer service. I know you t ge are a large company, however I am very dissatisfied with lack of service and poor attitude and your washing machine. Please help me to get some customer satisfaction because You have lost me...
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