Usacomplaints.com » Electronics and household app. » Complaint / Review: Home Depot - Refrigerator failed after 18 months, parts delayed. #256804

Complaint / Review
Home Depot
Refrigerator failed after 18 months, parts delayed

After 18 months, the door water and ice dispenser failed. We had a 3-year service warranty. After a week of listening to this unit clap and blink, the service tech required another week to order parts. Then the refrigeration in the refrigerator section failed, and now we have a 1000 "ice box" to keep the food from spoiling. Now they say it will take 7 to 10 more days for the parts to be sent from the factory.

We are irate and will never recommend this product. What good is a service contract if this is the best they can do?


Offender: Home Depot

Country: USA   State: California   City: San Diego
Site:

Category: Electronics and household app.

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