I got a new Dell computer around march get for burning cd and making photos or was sasopsed to be right well ever since i got it i tried to burn a cd and it did no work i tried another cd and again it did not work i keep trying and it never work right
I called customer care a few times and they had me tri tio burn so cd on the phone with them and of course it didn't work after talking to 3-4 people I finally got them to get someone to my house he put a new one in i think any way
I ran out of cd's and buy the time i got new in well yes the burner didn't work again i have bean tring to call them and i have wasted so many cds on the phone with them that they should owe me money buy now
I didn't finally get some one es;e on the phone and someone was sopost to be at my house to replase the burner again but no one came
I called dell back the day after someone was suspost to be at my house well they had no record of any of my resent complaint and no record that somnrone was going to come to my house i ask to speech to a manager but he amn on the phone would not let me and hung up on me
i still have a cd burner that does not burn and i am very up set with this matter
Beth
Dudley, Massachusetts
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