I have an extended protection plan on my Philips plasma tv. It has been giving me problems with the sound. Circuit City did send a vender to look at the set. The tech did not know what the problem could be and suggested it might have to go to the shop. I visited the venders place of business and the man in charge told me Philips was difficult with parts and it could take weeks. I called Circuit City consumer relations at 1-888-615-8156 and got no satisfaction. They should send a tv to my home while i'm waiting for mine to be repaired.in closing the extended service plan is just a scam to get more money from! Don't shop Circuit City.
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