I purchased an HP Pavilion Media computer/monitor and printer Dec 14. I have been trying to get my rebates since then. Last month in April, the $50. Rebate finally came for my monitor. I am still trying to get my $80. Rebate for my printer purchase. I was sent e-mail conformations for those rebates in February of 07. Following up on the rebates when they didn't come. Stated they had been sent out.
I called hp after nothing came and they said they would send them in 4-6 weeks. I waited again. Nothing. I called again.in almost 4 more weeks I finally received the $50. Rebate but nothing for the $80. Rebate. I called again and they stated they cut the check and it was in the mail. Why does that last sentence make me wary? I will never buy any Hp product with a rebate again and this experience will make me stay away from Hp itself, rebate or no rebate.
I feel they must have some floating rebate account with millions of peoples money sitting in it. They must be raking in the interest while they stall returning the money for months on end. I e-mailed the CEO addy and didn't receive any response until the second time I sent mail.
The check should have been here by now so I probably have to call again and beg for my rebate. I still have the printer in its original box unopened. I want to send it back and get my entire $119. Returned. (They do have this little clause that says they won't return your money if you have taken the information off the box for the rebate. How clever.) I feel like they will just keep my printer and my money if I do that.
I don't know what else to do if I don't receive my rebate. Can they be reported to some state or federal agency for fraud? This whole situation makes me absolutely sour on hp. Six months trying to get your rebate back is ridiculous. Actually "sour" is too good a word for how I feel.
Thank goodness my computer had a $200.instant rebate. I will update this if possible if my rebate ever comes in. Six months is still to long and they have already ruined this repeat customer and any good recommendation I could give them.
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