A few months ago I stated to watch Shop NBC the product they showed looked good and the deals looked good. So on the 28th i saw a DVD mini Camcorder, it came with a bag and 50 DVDs. Also the cost was 399.99 plus a 50 rebate and it came with six month deferred payment plan. Well I don't like to talk on the phone so I used the web site. Big mistake when I ordered it I entered an incomplete address. When the item was received at the local UPS depot they returned it to the shipper (even thou my phone number was on the box). I Called ShopNbc to get them to ship the camcorder to the correct address and their response was they can't they have to reorder it and that I am not able to get the six month deferred payment plan also the 50 dollar rebate. They wanted me to talk to the credit card company. I feel that if a company like their custmers they would do any thing to keep them. They would not pudge to help me.
Chris East Peoria, IL
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