Usacomplaints.com » Electronics and household app. » Complaint / Review: Hypeaudio, Hype Audio, Hpdirectav, Howard Pierce s Direct Audio Video - Lied about stock. Lied about shipping. Charged account day after ordered, took almost two weeks to refund when cancelled. Ripoff. #215893

Complaint / Review
Hypeaudio, Hype Audio, Hpdirectav, Howard Pierce's Direct Audio Video
Lied about stock. Lied about shipping. Charged account day after ordered, took almost two weeks to refund when cancelled. Ripoff

After verifying stock by calling in, I placed order over the phone. I waited a week and a half before calling about shipping (they had told me it would ship 2 days after placement of order), they told me it would ship that Friday (lie). The next week I called again and got the same line, "Its going out Friday" (another lie) The following Monday I called in and tyhey finally told me that it was not in stock. I had ordered a Pioneer Premier DEH-980BT which is their top of the line car audio CD player. When they told me it was out of stock they then tried to tell me that a Sony reciever with Bluetooth was a better reciever and tried too sell me that. (It absolutely is not a better reciever or I would have ordered that from the begining) I proceeded to tell them that and told them to cancel my order. I then had to call back a week later as my account had not been credited. They had charged my account the day after I placed the order, but it took them a week and a half to give me my money back after I canceled. They had my money for a month gaining interest, and preventing me from ordering elsewhere as they had my money that I had set aside.



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