Complaint / Review
Howard Pierce Direct AV
Howard P, Customer Service Tells Bold Faced Lies, Damaged Merchandise-Possibly used

Ordered a 42 inch flat screen TV from them in March. Long delay due to "demand". Finally got the thing shipped after about 4 weeks of calling the company two to three times a week. Unit finally showed up and was poorly packed, and damaged. It also did not have any of the literature the should come with a new unit... Which makes me think it was possibly used.

After many phone calls with customer service agents the unit was shipped back to them. It took them over 1 month to refund the credit card, and only after repeated phone calls to them. They shipped a new TV today, over a month after it was ordered. I fear this ordeal is not over.

This company is either affilated with or the same company as the following companies:
Heffco Technologies, Inc.
Dealznet.com
Let's Go Digital (Brooklyn)
LGDSuperstore.com
Pricesrite.com
Ideal Audio Video
EmpirePhoto.com
TheCameraMall.com

Please do not give any of these companies your business or your money!