I have been a Sprint customer for 5 going on 6 years now and only because I haven't reached my 2 year agreement. (Sprint always find some way to extend your agreement without letting you know they did.) I am so tired of Sprint selling you these bogus phones for so much money and in less than a year the phone malfunctions. Then when they offer to replace the phone they send you a refurbished phone.
When I first signed a contract with Sprint, the contract stated the replaced phone must be one that is similar to the one you had or an updated model of the same brand. I am so tired of these bogus plans they try to offer you and then when you get your bill it is wrong due to their screw up.
Sprint fails to keep their old customers happy. They came up with this rebate program which I think is not fair because you have to wait a year for a $75.00 rebate or two years for a $150.00 rebate. It is so impossible to be qualified for a rebate because everytime you replace your phone they start over your rebate status. It is not our fault that their phones malfunctions so quickly. Someone has to really crackdown on this COMPANY.
A very upset customer!
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