I have two Tracfones. One of them was my daughters that quit working months ago. She charged it the other day to see if she could get information off her address book and realized there were still sixty minutes available on it. I called Tracfone to explain to them that the phone had stopped working and that we had another one that was active. I asked if the minutes could be transferred because that sixty minutes cost me $20.00.
I was told because the phone was expired due to non-use that there was nothing they could do. Even though I explained that the original phone quit working and that we replaced it with another one, they still wouldn't help. They ripped me off. $20.00 may not seem like a lot but I still don't think it is right.
When my minutes expire on the phone that is valid, I will be throwing these phones away and using someone else!
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