I was a loyal customer for 5 years and always paid my bill on time. Yesterday, I went to pay my bill and it was for $156.15. (I never pay more than $51.50) They cut my non-peak minutes without any notice whatsoever. The CS rep didn't believe me at first, and said there was no such plan... I told him that I have at least a years worth of bills to support my claim. He insulted me by saying that real people (in the real world) don't keep their plans as long as I have... And that I have "had my plan since dinosaurs roamed the earth" The case is now being judged by somebody-somewhere. I have little faith of a fair resolution...
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