When I called them about couple h-500 bluetooth they promised that they are including with the product couple rebate forms worth 20.00$ each. When I got the package it arrived without the rebate forms, when I called them about it they told me that they don't do that even when I gave them the rep's name and nr.
I have been with t-mobile for a long time now and never been let down; I am very surprised that the company allow this accessory company to represent them so poorly.
Obviously I am stuck with the original price and I've only been told by the manager that they would look into the matter and they are sorry but I won't get any rebate on these products.
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