I have been looking for a forum to share my displeasure with Fry's for a long time. I just became aware of usacomplaints.com.
Two years ago prior to Christmas, I purchase three items from Fry's. Each item in the ad indicated that a rebate was offered for the product. After my purchase, I received the rebate forms from the sales clerk. I am meticulous when it comes to filing the rebates: all copies made, UPC codes cut out and forms filled out.
Needless to say, I waited about three months before all three rebates came back with a letter stating that the product I purchased did not qualify for a rebate.
I then contacted Fry's and the run-around began. They game me a number for the rebate company. They said there was nothing they could do. I contacted Fry's and they said they would get back to me. They never did. This was for $80 worth the rebates. I just gave up.
But being a fool, I went back to Fry's last Christmas to buy one item that had a $50 rebate. Again I filled out the forms and submitted the rebate. On this occasion, I never received a reply. Fry's said there was nothing they could do 90 days after the rebate expired.
Lesson learned. I will never buy anything at Fry's again and have not. It is not worth it. I assume that more people are being ripped off by them because they forget the rebates exist.
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