I have been an MCI customer for 2 years and I have had it with them. I had the solutions east agreement which is no roaming from maine to florida. Well I live in Nj And Had a plan for Nj. Well for Some Strange Reason I was always roaming while in nj.
When My first bill came It Had charges while in Wayne/pike PA. I never went into Pa and used my Phone. Every month there after I was on the phone calling about my 1,200 dollars in roaming every month on hold listening to annoying music for 3 hours every time. They'd say "but those calls were made from your phone. No shit But I didn't make them in PA, I made them in jersey. I would have gotten A PA Plan if I was going to use it in Pa All The Time."
So every Month They would only credit some of the problem not all of it. So now My contract is Finally up and three months have passed. I called a week before My Contract was to end and told them to make a note to have my service turned off the date my contract was over. Do you think that Happened? Of course not. I had to call back And Tell them. Now I'm beging charged for a months worh of service that I didn't even use and roaming they refuse to credit and allI want them to do is do their job.
I Don't know how they stay in business. And I Don't know why No one has filed a class action law suit against them yet.
Allison
Montague, New Jersey
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