I ordered a home theatre system from these thieves on august, 9, for a down payment of 149.50 that they automatically took out of my checking account right away six days went by and heard nothing from them. On the seventh day i did recieve a phone call but i was outside of my home. The csr did not leave her name but did leave the phone number to contact her at. So as soon as i heard the message i tryed to call back but all i got was put on hold for 25 minutes and i couldnt hold any longer cause i had to go to work
So my wife tryed to call again and all she got was please wait for the next availible rep. She was on hold for over one hour.
So everyday from august 16 thru august 27 all we got was a voice recording for charles mason's voice mail box in which we found out that every extension go's to charles masons mail box. And as of august 27 the web site is down. I work very hard for my familys money and these people want to steal it. They didnt even have any curteuos to even try to call me. I have contacted the bbb of deleware and my local law enforcement agency. I want my money back and these crooks put in jail.
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