I was promised delivery on July 27, and it never showed. I contacted customer service and they were by far the rudest and most ignorant group of people I have ever dealt with in my life. And offered no answers or concern for my problem.
Then by chance I was able to get Hold of Mr. Charles Mason, whom I thought was a fair and honest man. He told me some lies and explanations (also lies) and this eased me for a time.
And now even Mr. Mason had promised my delivery last Friday, and guess what, thats right, I have recieved nothing from them. But now I can't even get a hold of them. I mean noone, the phones all redirect to Mr. Mason (who would rather waste his time rebutting angry customers telling the truth here then return our calls) and he doesn't return my calls.
I am going to contact all of the major news stations in my area and see if they can do a rip off repport to help. I also suggest you all do the same. I am also going to contact the Deleware State Attorney's office and see what assistance they might offer.
It is actually hurtfull to me to think that people like this in our society. People who have no problem stealing our hard earned money and laughing at us for it. Well Mr. Mason, I WILL NOT cancell, and I will take every action needed to see that either I get my merchandise, or that you and the rest of you go to jail.
And don't bother calling the phones from their company all lead to extention 704, which never answers. And now the web site is down too.
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