And I thought I was the only one that hated Cingular with a passion.
Well check this out, I bought me a new phone on my own, not thru Cingular... I called them to put the new phone on file with them as far as serial numbers and so forth for insurance purposes. They charged me $18 for that and extended my contract 2 more yrs from the date I called them...
Every month since I been with them I've had a issue, I had a $400 bill 2 months ago on a $60 plan with 20 pages of calls and 3000
mins used in 30 days... I was heated...
The next month, a $270 bill on a $60 plan. I was in tears at these bills. They sent me detailed billing and there was no way I could say they made a huge mistake, I had calls that was unfamiliar, I just paid them.
Just yesterday a rep quoted me a wrong medianet plan which was about to cost me a fortune if I hadn't called back. My moto t720 internet pay per use charges was $5 or less but when I get my moto v400 the same kb usage costs me $43... WHY? One rep said its the more powerful phone and another rep says she dont know why someone told me that... They cant tell me... I swear if I can come up with the cancellation fee, Cingular is history, til then I have to deal with them for "another" 2 yrs and I will never return... I tell you what though, I will never call them again to put a new phone on file with them... Cingular is a rip off. I regret signing up with them... My contract now ends 2/07 but I wont be eligible to upgrade thru them until 11/07... Go figure... This is the most horrible cell phone service I have ever had... I will be going back to Sprint.
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