And i thought i was the only one that hated cingular with a passion.
Well check this out, i bought me a new phone on my own, not thru cingular... I called them to put the new phone on file with them as far as serial numbers and so forth for insurance purposes. They charged me $18 for that and extended my contract 2 more yrs from the date i called them... Every month since i been with them i've had a issue, i had a $400 bill 2 months ago on a $60 plan with 20 pages of calls and 3000
mins used in 30 days... I was heated... The next month, a $270 bill on a $60 plan. I was in tears at these bills. They sent me detailed billing and there was no way i could say they made a huge mistake, i had calls that was unfamiliar, i just paid them. Just yesterday a rep quoted me a wrong medianet plan which was about to cost me a fortune if i hadn't called back. My moto t720 internet pay per use charges was $5 or less but when i get my moto v400 the same kb usage costs me $43... WHY? One rep said its the more powerful phone and another rep says she dont know why someone told me that... They cant tell me... I swear if i can come up with the cancellation fee, cingular is history, til then i have to deal with them for "another" 2 yrs and i will never return... I tell you what though, i will never call them again to put a new phone on file with them... Cingular is a rip off. I regret signing up with them... My contract now ends 2/07 but i wont be eligible to upgrade thru them until 11/07... Go figure... This is the most horrible cell phone service i have ever had... I will be going back to sprint.
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