Complaint / Review
Ps-Pros
Esales, inc do not use this company

I sent my PS3 console in for repair. Three weeks later, they contacted me and told me the price, which I authorized my card to pay. A few weeks later, I received an email telling me that it was unrepairable. I requested a refund. They refused to issue it to my card, and told me they had to mail a check. I said okay.

It is 4 months later, and I am still waiting on it. I have contacted them repeatedly via email and phone. I am always told that the check is in the mail. Today, I received an email stating that according to their records, my concerns have been addressed! Not! Do not use this company. They are complete scam artists! I have filed a complaint with the BBB, but I am not holding my breath while waiting on my refund.