Usacomplaints.com » Education & Science » Complaint / Review: Stroll - Pimsleur Approach - Faulty product - No refund. #923844

Complaint / Review
Stroll - Pimsleur Approach
Faulty product - No refund

Not only did I feel mislead by the trial offer, that was just the beginning. My account was automatically debited each month, long before the trial period expired.

When I received the set of CD's, it appeared to be "USED", not "NEW". However, since it was on the trial offer, I began to listen to the lessons. I can't really judge how good/bad/effective the lessons are, since this is my only experience with this particular method. I did start speaking Spanish in 10 days, if "Si" and "No" count. But, maybe I'm just a "slow learner".

When I got into the CD's a few lessons, there were big gaps in the lessons where nothing could be heard. I tried the CD's on another device, thinking it must be my player. However, with the same results. I called STROLL to report the defective CD's and was told they would neither replace the defective CD's or refund my money.

I was forced to cancel my credit card account in order to stop any further charges. I wish I had known about this website before I ordered the product. Had I done so, I would have chosen another way to learn Spanish without the very hard "life's lessons".


Offender: Stroll - Pimsleur Approach

Country: USA   State: Pennsylvania   City: Philadelphia
Address: 2811 Southhampton Rd
Phone: 8778028253

Category: Education & Science

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