They ought to rename it "Protect your Bank account" I received this free alarm system from them and told them that I was in the process of moving and would install it at that time when I moved. Turns out they start taking 29.99 monitoring fees immediately and didnt contact me of this happening.
I moved in January and I finally found out they have been taking monitoring fees since November for an alarm I had not registred with them r installed yet.
Turns out the alarm once I did try to install it doesnt work. I contacted them about sending it back and they claim I signed a 3 yr service agreement and will be taking money every month for 3 years no matter what. The most ignorant thing is trying to deal with them. I asked them to send me a signed copy of this so called agreement and have yet to see it.
Then he wants me to send a restocking fee for the alarm for $158 to cancel the agreement I supposedly signed? I stated, you show me proof of me signing any agreement for 3 yrs. And I will do what is necessary. Still waiting for that one. I asked him to fax it to me to make this smoother and faster but he refuses and insists on mailing it to me. (I can see why now) can't fax what they dont have.
I told them I am just going to close my bank acct. And reopen a new one, and he tries to tell me he will file a collection against me if I did that. Haha i can do what i want with my own bank account thank you. I contacted my attourney about all of this and he said don't let them threaten me about collections until they prove I signed anything.
So this is to you Mr. James Long (one of the head honchos @ Protect America...
Your business tactics and meager threats of ruining my credit will come against you in the end, I guarantee it.
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