I am writing to let you all know that UOP is what people say it is. I filed for financial aid last year and do to some personal issues stopped the process. I had decided to wait until the new school year to file again. What a mistake that was.
When I contacted my finance counselor (it is like pulling teeth to get them to call you) he told me that I would have to fill out the FAFSA for the new school year and fill out the schools FAW or financial aid website. I did all of these things towards the end of July this year.
The first week of Aug. My finance counselor notified me that they could not process my student loan because I did not have a valid master promissary note on file, this was not true, I did have one. He told me that I would have to re sign with my lender and when I tried to explain to him that I could not do that, he advised me that I would have to choose a new lender. I asked to speak to his manager and was told that he talked to his manager and his manager said I had to do whatever I was told to do if I wanted my loans.
I signed a new MPN with a different lender and heard nothing from my finance counselor until two days ago when he told me that I was not eligible for the full amount of my student loan, that I would have to reapply in November if I wanted more money.
I asked him why and he said he did not know. Yesterday I received an email from him that stated UOP back dated my aid year to 2008 and only gave me enough money for my last 10 credits or my last 5 classes (I took a one credit class). I told my finance counselor that this was illegal to do, you cannot back date your aid year especially since we have already started the new school year.in the email it states that my certification was back dated to July of last year.
I have sent emails to two different directors of finance concerning this and not one of them has responded other to say that it was my fault because if I had not of stopped the processing in 2008 school year then I would have been awarded the full amount of my loan. I am 11 months away from getting my degree, which I am finding out means nothing.
There are very good people who work for UOP and who try to do what is best for the student, there really is.
Brian Mueller is no longer at UOP, instead he is now over at Grand Canyon University trying to set up the same process there as he did at UOP. He resigned because he was not given the CEO position.instead that position was given to another individual whose first order of business was to change the way the employees are being paid. Employees had to make a choice of having three days of pay deducted from their first pay check in October, have the deduction split in half or give up two vacation days all with the promise that once you are no longer working there you get the money or vacation days back.
Employees raises are based on how many students they enroll in a six month period, how many students they can keep in their second class, and now employees have to have eight new referrals a month and get those referrals into class. If they do not meet these numbers, the UOP can and does deduct money from you.
The lawsuit filed back in 2003 will began the trial in September. It is correct that they have changed the Matrix at UOP to hide what the truth is. For those employees who blow the whistle on their practices, they will find a way to terminate them.
For those students who honestly believe that UOP cares, they are sadly mistaken and for those employees who honestly care about their students they will be weeded out and let go.
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