Complaint / Review
Lugoff - Elgin Water Authority
Rips off its customers

This 'utility' charges for water that the customer does NOT use. They require all customers place a 'deposit' with them and then refuse to refund the deposit until you terminate service with them and they refuse to pay interest while they hold the deposit. They manipulate billing cycles to their favor. If you question them on these practices they simply tell you that that is the way they do business and if you don't like it then you can drill a well and get off their system. These people are not responsible, not responsive, rude and don't give a damn about anything except the bottom line even if that means ripping off their customers.

If you are considering moving to SC find another state. SC will screw you any way it can.