This company is all about money!!! They are a rip-off. I ordered my tea on Dec. 14th of 2007 and it was suppose to ship in two business days. About a week later I never received my tea. On Dec. The 28th I called and asked why. The gentleman I spoke with apologized and said he could not find a tracking number for me so he would resend it with no charge. Of course he would it's not my fault they screwed up. So. I received my package the first week of Jan. 2008. I started it on Jan. 05. They charged my card $37.00 bucks already on Jan. 7th. I haven't even been on this product fourteen days yet like their trial states. So okay whatever I let that slide b/c I knew I had to pay this anyway. This is what pisses me off. Today when I checked my banking account I was charged $54.95. This is insane!!! I haven't even went through my 14 day trial period yet. Even if I did it hasn't even been 1 month that I've had my tea. Josh Williams the representative that I spoke with today states that the computer generates the date back to Dec. 14th when I placed my original order instead of Dec. 28 when it was sent out after I had to call. Leagally by their contract I have 60 days until they charge me again. I've always been skeptical about companies like this and this proves me right. I wish I would have never ordered this product!!! All of their agents just repeats the same thing over and over again. When I finally ask for a manager can you believe there is no phone number to contact him with just a freakin e-mail address that I probably will not get a response to. The e-mail address is [email protected]. I e-mailed him and I'm going to e-mail markcustomersupport.com. I'm Furious!!!
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