My husband contacted this company about their advertisement that was seen on TV for making money from your home. Our debit card was charged a fee of $9.95 on January 9 for shipping and handling. The card information was given to (Josie) over the phone. After receiving the material we decided that it wasn't something that we were interested in so I called Josie to find out how to return the material.
An e-mail was sent to my husband with the return address and we were advised to ONLY send it to the enclosed address AND that it must be returned with a way of tracking it. SO we paid another $5.00 to send it back to them through USPS on January 22. The package was delivered to them at 9:12 am on January 25.
On February 2 the debit card was charged $29.95 for the training material. I called Josie on February 23 (when I got my bank statement) and she said she never got the training package. That same day I e-mailed her the USPS tracking code and advised her that I considered this to be a fraudulent charge and wanted the debit card to be credited immediately. She has yet to reply to my e-mail.
I then contacted my bank (Capital One) to dispute the charge. They credited my account and then added it back after I have mailed, faxed and sent numerous letters to their Card Services Dept so I am having trouble with them too! They do not return phone calls nor do they acknowledge my letters. Responses are with generic letters.
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